Internal irregularity reporting procedure 

Internal reporting of irregularities refers to the reporting of irregularities to CROSCO, naftni servisi d.o.o. (hereinafter: the Company). In accordance with the applicable Act on the Protection of Persons Reporting Irregularities (“Official Gazette”, No. 46/2022), the Company has adopted the Rules on the Procedure for Internal Reporting of Irregularities and the Appointment of a Confidential Person, which regulate the procedure for internal reporting of irregularities, the appointment of a confidential person and their deputy, the protection of the whistleblower, as well as all rights and obligations arising for the Company and the whistleblower within the framework of this procedure. 

What is an irregularity? 

Irregularities are actions or omissions that are unlawful and relate to the scope of application and regulations referred to in Article 4 of the Whistleblower Protection Act (hereinafter: the Act), and that relate to the performance of the Company’s operations. 

Who may be a whistleblower? 

A whistleblower may be any natural person who becomes aware of an irregularity within their working environment. 

The working environment comprises professional activities in the public or private sector within which, regardless of the nature of those activities, individuals acquire information about irregularities and within which such individuals might suffer retaliation if they report such irregularities, including situations in which the activity has ceased in the meantime or is about to begin or ought to have begun. 

Such activities particularly include: 

  • persons employed by the Company; 
  • shareholders and holders of equity interests, as well as persons who are members of the Company’s administrative, management, or supervisory bodies, including non-executive members, and volunteers and paid or unpaid trainees; 
  • persons working under the supervision and in accordance with the instructions of contractors, subcontractors, and suppliers; 
  • persons who in any way participate in the Company’s activities. 

How to submit a report of irregularities? 

A report to the Company may be submitted in writing, verbally for the record during a meeting with the confidential person, or by electronic mail to the following addresses: 

Industrijska cesta 1, 10310 Ivanić Grad, CROSCO gatehouse, attn. Confidential Person 

Email address: povjerljivaosoba@crosco.hr 

The confidential person for CROSCO d.o.o. is Tugomir Križanić. 

The report should contain information about the whistleblower, information about the person and/or persons to whom the report relates, a description of the irregularity, and the date of the report. To enable a more effective examination, it is recommended that the report also include any evidence of the reported irregularities that is known or available to the whistleblower. 

The report may be submitted using the  Reporting Form. More detailed information on the rules governing the internal reporting procedure within the Company can be found here.

Rules on the Procedure for Internal Reporting of Irregularities and the Appointment of a Confidential Person

Decision on the Appointment of the Confidential Person